Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
It usually takes anywhere from 5 days to 12 days to reach your order from the day of you ordered.
You can contact us on WhatsApp/ Email/ Chat with us directly for any support related to your order while your order is under process and not dispatched.
Please visit the below mentioned link to track your order.
We provide pan India #FREE Shipping. Shipping outside India is Chargeable as per Invoice from our courier partners or you can arrange a pickup for out of India delivery.
Yes, your each item will come in one package. Though if you ordered multiple products, it’ll be done as per best procedure according to the respective masterpiece.
If you need to swap an item
Returns and Exchanges
We accept returns in exchange of the ordered product in case it is delivered wrong or damaged. For a successful return you need to share an unboxing video of the delivered product and report it within 24 hours of delivery.
Check our Returns & Exchange Policy from here:
https://chayrs.com/return-exchange-policy/
You can Return Wrong Item through our Return Policy page and also you can Call us or Email us.
If your Order Arrived Damaged or Seal Braked Don’t Use that Product and Unbox the Products. Just Go to Our Return and Exchange Page and return it.
You can Mail us our Email I’D
If you entered Incorrect Shipping Address Just Mail us and Call us to Change your Shipping Address.
Yes, You have Right to Change and Cancel an Order if you’ve submitted it, Just Mail us for change or cancel the order.